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Teavita meid tehnilistest probleemidest / Notify us about a technical problem
Tehniline probleem üüripinnal / Technical problem
Teavita meid tehnilistest probleemidest / Notify us about a technical problem
Avariid / Emergencies
Avariilise olukorra puhul (nt. veeavarii, elektrikatkestus) helistage numbril +372 742 4400 (24/7)!
In case of emergency (i.e. no electricity, large water leakage) call +372 742 4400 (24/7)!
Selleks, et saaksime probleemi võimalikult kiiresti lahendada, palume võimalusel lisada probleemist ka foto, lisades selle manuste väljale. To ensure the issue is resolved as quickly as possible, please, if possible, attach a photo of the problem in the attachments field.
Required fields are marked with an asterisk*
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